Welcome to Tops Zone (“we”, “us”, or “our”). At Tops Zone, we’re committed to protecting your privacy while you shop our trendy collections of dresses, pants, shorts, skirts, sweatshirts, and tops. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website topscentral.com.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our website.
1. Information We Collect
We collect several types of information to provide and improve our services:
Personal Information
When you make a purchase or create an account, we may collect:
- Contact details (name, email address, phone number)
- Shipping and billing address
- Payment information (credit/debit card details processed securely through our PCI-DSS compliant system)
- Order history and preferences
Automatically Collected Information
When you browse our site, we may collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent on site
- Referring website details
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders for our stylish fashion items
- Provide customer support and respond to inquiries
- Improve our website and product offerings
- Send order confirmations and shipping updates
- Communicate about promotions, new arrivals, and fashion trends (with your consent)
- Prevent fraud and enhance security
- Comply with legal obligations
3. Data Sharing and Disclosure
We value your privacy and only share information when necessary:
- Service Providers: We share data with trusted partners who assist with payment processing (Visa, MasterCard, JCB, PayPal), shipping, marketing, and website operations.
- Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
- Business Transfers: In case of merger or acquisition, customer data may be transferred to the new owners.
We never sell your personal information to third parties.
4. International Data Transfers
As we serve customers worldwide (excluding some Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.
5. Data Security
Your security is our top priority. We implement:
- 256-bit SSL encryption for all transactions
- PCI-DSS compliant payment processing
- Regular security audits
- Limited access to personal data
While we implement these measures, no internet transmission is 100% secure. We encourage you to use strong passwords and protect your login information.
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Restrict or object to processing
- Receive your data in a portable format
- Withdraw consent for marketing communications
- Lodge a complaint with a data protection authority
To exercise these rights, please contact us at [email protected].
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and shopping cart
- Analyze website traffic and fashion trends
- Deliver targeted advertisements (with your consent)
- Improve site functionality
You can manage cookie preferences through your browser settings. Disabling cookies may affect your shopping experience.
8. Children’s Privacy
Our website is not intended for children under 16. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.
9. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We’ll notify you of significant changes and update the “Last Updated” date.
10. Contact Us
For any privacy-related questions or concerns, please contact our Data Protection Officer at:
Tops Zone
3507 Ford Street, Oakland, US 94612
Email: [email protected]
Thank you for trusting Tops Zone with your fashion needs and personal information. We’re committed to keeping your data secure while helping you look your best!
